Why tell us to appeal bans via your site, THEN NOT RESPOND!

Hi, @MrMadden15 

Our Terms of Service team will attempt to get to dispute requests within 5 business days, however depending on the amount of players contacting them at time of the year (holiday season is upon us where more employees are likely to put in time-off requests), it may take slightly longer than usual to get a response back.

I know it's hard to tell someone to wait, but please continue to do so until our team can get to your request. We value your patience.

For anyone else experiencing a ban or suspenson:

Please check the email address associated with your EA account for additional information. If you are unable to find the email after double-checking all folders in your email address, please contact our Terms of Service team via the link below for details and/or to dispute the action taken on your account.

For full details on EA's Terms of Service and User Agreement:

• Know The Rules In EA SPORTS Madden NFL Football
• How To Get More Information About My Ban Or Suspension
• Electronic Arts User Agreement
• How to Dispute an Action to the Terms of Service Team
• How to Contact an EA Advisor for General Questions & Account Help (EA Advisors cannot overturn bans)