I also have a similar issue.
I placed a bid in auction house, auction ended, i had the highest bid.
After auction ended and I received notification I won, another bid was placed causing me to lose an auction that already ended.
How can someone place a bid and win after the auction closed?
I decided the game is broken and want to return my copy of madden 15 for a refund. I spoke with an EA rep named Dillon (Case# 17306708 )
I asked Dillon for a mailing address to return my copy to EA and was told this is NOT possible. You can not send your game to EA for a refund, you can return it to your local retailer where you purchased it.
I explained to Dillon that the policy of my local retailers do NOT allow you return opened games. I then asked him if his local retailers allow you to return an opened game, he would not answer and only stated "That is not the issue, is there anything else I can help you with"
So now I am stuck with a broken game, I say broken , the media (disk) is fine, but the mechanics (EA Servers) are broken, so I am stuck with a broken game that I now refuse to play???