Won draft champions, didnt receive my rewards

Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? AidanMadden
Date/time issue occurred 8/7/19 at 11pm est
What type of issue do you have? Exploit
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Draft Champions
Summarize your bug I played a game and I lost but I never received my 9k coins for participating and it gave me an extra loss.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? make sure that the user gets the rewards right hen they are done
What happens when the bug occurs? I don't get my rewards or quick sell coins
What do you expect to see? My rewards granted to me
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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I didn't receive any of my rewards after losing my game.