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Always check whether you can access online modes of other games and check PlayStation Network server status here: https://status.playstation.com/en-us/
Additionally I would advise to reset your router, restart your console and Sign in to your PlayStation Network account again.
If nothing works, please check this sticky thread: Online Ports Madden 16. Make sure your ports are open, there's also a useful connection issue troubleshooting article from Sony.
Let us know if you have any additional questions.
- Anonymous10 years agoI've tried everything... still can't connect. Every other game I own works just fine. EA come on.
- Anonymous10 years agoAny idea when the service will be back up? It's been 3 days n I need my M.U.T fix! Lol
- Anonymous10 years agoIf your online status is connected and updated software, I found that making sure the clock is set to the Internet makes it work. The time has to be correct on the system
- Anonymous9 years ago
Dude i wiped everything and even got new log ins for EA and sony. this is some straight up bull *
- EA_Barry9 years ago
Community Manager
Can you try creating a Security question and answer on your account and then retry please?
See this link for info on how to do that: https://help.ea.com/en-us/help/account/how-do-i-change-my-security-question-and-answer
Do post your results here, thanks.
Also, check this link for account security information: https://help.ea.com/en-us/help/account/how-to-maintain-account-security
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