Wrongful Ban / EA Accountability
I'm on Xbox One & last night I received a message last night that I have been permanently banned for "Coin Distribution." The message stated that I would receive an email providing further details. ...
Forum Discussion
@EA_Blueberry please explain why my post was removed. I did not violate any of the Hq terms.
EA_Blueberry
Community Manager
Community Manager
@balkaflakaflame wrote:
@EA_Blueberry please explain why my post was removed. I did not violate any of the Hq terms.
I don't see any removed reply or post of yours from your account. I explained earlier in the thread on how some replies or posts could be flagged by our spam filter as potential spam so we have to manually go in there and remove it. Our staff may have removed it from that queue by the time I logged on because I don't see anything in there from you nor removed posts on your account history.
Certain replies being removed here are in violation of our forum rules: https://answers.ea.com/t5/help/faqpage#dos-donts
This is a final warning before this post will be locked down due to the following forum rule that is repeatedly being violated:
- Don't make legal threats. The forums aren't the ideal place for legal discussions and posts including legal chat will be removed.
It pains me to see so many of you in here not getting your actions overturned and as a gamer myself I fully expect you to feel disappointed/angered from that outcome. Nobody wants to see their efforts come to a halt. You are more than welcome to dispute the ruling again and provide any information you think is helpful to our Terms of Service team that could have triggered this on your account since playing Madden NFL 21. I wish I could do a deep dive in your accounts and provide specifics, but it's outside of my role and I can only point you in the right direction on where to address this.
We have a full explanation of the rules for Madden NFL 21 here: https://help.ea.com/en-us/help/madden/madden-know-the-rules/
If you have any questions on what coin distribution, buying/selling, or farming coins is I recommend reviewing this article above for those unaware of it's impact on the game.
To reiterate some points previously mentioned in this thread:
- Only our Terms of Service team will be able to help overturn an action. Dispute/inquire by filing a case HERE.
- The Terms of Service team is experiencing higher volume (COVID-19 driving more gamers online, holiday season, and limited staff during holidays). Disputes are taking longer than expected to address. You will receive a response via email with their conclusion.
- If you receive an email for an ADDITIONAL action on your account. DO NOT resume your current case. Create a new case for any separate action.
- Rules for Madden NFL 21 HERE.
- You can send a follow up dispute to our Terms of Service team if you do not agree with the initial ruling. You will be required to provide information on anything you feel could have factored into this action on your account since playing Madden NFL 21.
- Answers HQ Rules will be enforced in this thread.
- @EA_Blueberry Blue, all anyone wants to know is why we never received OUR portion of the ToS. That’s it, if we’re going to get emails saying we cheated/etc and emails upholding the standing we at least deserve to know WHY it occurred as to educate others AND we deserved our own portion of ToS. It’s a two way street and I feel like it’s a simple and fair request
@EA_Blueberry "Promoting Coin buying and selling, anywhere, breaks our rules. This breaks our code of trust, remember? We go over that in the rules listed above" The exact words this website uses. Even a 8 year old is smart enough to go onto youtube type in madden 21. Click almost any video and see that they are promoting coin buying and selling. But no, thats no easy for EA. Instead they have to falsely ban people and then make excuses about doing it all while trying to get us to forget we were banned and to move on. There is a serious issue in this company and even if you can not review our accounts yourself you can easily bring it to someone higher up in the company.
Hey @EA_Blueberry go and watch some YouTube.
those guys are not banned but we are?
biggest joke in the world!
- @EA_Blueberry My Original Case has been "In Progress" For 45 Days ... that is Unacceptable and has nothing to do with the Holidays. Ea has made there stance very clear with us and it's Your Right No Matter What .... if EA really wanted to enforce cheating then they would be all over these You Tubers who Break every T.O.S. rule you have but yet Ea SUPPORTS these very same Gamers .... Double Standards.... its insulting to us and a slap in the face .... NOT ONE CASE has been overturned so that itself shows your investigations are Frivolous and something isn't correct. You can't Honestly tell yourself all this is right and you know it .
- @EA_Blueberry Would you like the thread to provide you with the names of these guys that promote coin selling since you want to Help Us so bad and Enforce your T.O.S. ? Who Do I Report Them To since we are Enforcing Ea T.O.S. .....
- @peeze31 What about franchisegg dc glitching people live on stream then ea allows him to complete in clubs? Maybe when drini got banned and he just tweeted ea a threat that he would cancel his game that night and was immediately unbanned? Dubby dc glitching someone and only being banned for a week and allowed to play in clubs? Listed at the bottom are all the people that made it to the final 2 in their club that I 100 percent know sell glitches and ways to glitch out players. EA's own commentary calls them ebooks and says to buy them. Well then glitching out my players makes them cheaters. EA is backing cheaters, and nobody likes a cheater remember? Boogs played a video on his twitch of a dude putting his meat on boogs neck and ea backs him, and that's okay? Kids watch him and can tune is at a random time and see a * and ea okay with that? But we call banned?
Joke ( Browns champ)
Kmac ( bengals champ)
Penguin ( cards champ)
Manu ( Panthers champ)
Cleff ( Bucs runner up)
Drini ( jags champ)
wesley ( texans champ)
Henry ( eagles champ)
Solty ( eagles runner up)
Noahupnext ( Pat's champ)Like we get no benefit of the doubt with EA one of their own streamers brought this up on the 5th because one of his moderators in twitch who is an nms player was also banned in this wave. EA and all of its employees should be a little more vocal and concerned about doing the right thing not continuing to spam the same crap that just isn't true
- @EA_Blueberry Your a Community Manager so im sure you can get the names to T.O.S. of the Guys Selling Us Coins Since we are accused of that ... Scomo , Zirskee , Guttfox , Drini ,Madden Money shot are a just a few off top of my head ... get %10 if you use there code (gamertag) i believe is what they say everyday during streams
Everyone go to Ea Help and create a New Case reporting the Ones that Sell Coins or sold Coins to you ... make sure you get the correct gamer tags for the You Tubers .... let's help make EA Great Again.... time to prove a point .... Rules supposed to be for EVERYONE !!!
Attached a screen shot of Madden 21 Ea Twitch .... and look at who's on right now as we speak on Ea's Twitch promoting coin selling .... On EA's Channel !!!!! Explain @EA_Blueberry
Why don’t you tubers get banned??? They literally have a discount code so you Can use it on coin sites.
- @Daviid147 They Must Have Ea's permission... Doing it Live on Twitch Off the Madden 21 Ea channel..( recommend watch ) not Hard to miss every Saturday and Tuesday Morning... your not special
- EA_Blueberry
@EA_Blueberry wrote:
@balkaflakaflame wrote:
@EA_Blueberry please explain why my post was removed. I did not violate any of the Hq terms.
I don't see any removed reply or post of yours from your account. I explained earlier in the thread on how some replies or posts could be flagged by our spam filter as potential spam so we have to manually go in there and remove it. Our staff may have removed it from that queue by the time I logged on because I don't see anything in there from you nor removed posts on your account history.
Certain replies being removed here are in violation of our forum rules: https://answers.ea.com/t5/help/faqpage#dos-dontsThis is a final warning before this post will be locked down due to the following forum rule that is repeatedly being violated:
- Don't make legal threats. The forums aren't the ideal place for legal discussions and posts including legal chat will be removed.
It pains me to see so many of you in here not getting your actions overturned and as a gamer myself I fully expect you to feel disappointed/angered from that outcome. Nobody wants to see their efforts come to a halt. You are more than welcome to dispute the ruling again and provide any information you think is helpful to our Terms of Service team that could have triggered this on your account since playing Madden NFL 21. I wish I could do a deep dive in your accounts and provide specifics, but it's outside of my role and I can only point you in the right direction on where to address this.
We have a full explanation of the rules for Madden NFL 21 here: https://help.ea.com/en-us/help/madden/madden-know-the-rules/
If you have any questions on what coin distribution, buying/selling, or farming coins is I recommend reviewing this article above for those unaware of it's impact on the game.
To reiterate some points previously mentioned in this thread:- Only our Terms of Service team will be able to help overturn an action. Dispute/inquire by filing a case HERE.
- The Terms of Service team is experiencing higher volume (COVID-19 driving more gamers online, holiday season, and limited staff during holidays). Disputes are taking longer than expected to address. You will receive a response via email with their conclusion.
- If you receive an email for an ADDITIONAL action on your account. DO NOT resume your current case. Create a new case for any separate action.
- Rules for Madden NFL 21 HERE.
- You can send a follow up dispute to our Terms of Service team if you do not agree with the initial ruling. You will be required to provide information on anything you feel could have factored into this action on your account since playing Madden NFL 21.
- Answers HQ Rules will be enforced in this thread.
Quoting the above for visibility. We are closing this discussion due to repeated forum rule violations.
