Product: Madden NFL 20
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? Konductus
Date/time issue occurred 10/17/19
What type of issue do you have? Gameplay
Which mode has this happened in? Franchise Mode
Which part of the mode? Cloud
Summarize your bug When I start a Cloud Franchise with Real-Life Rosters and select Week 7 as the starting point, the Superstar X-Factors that were reshuffled are not present. For example, Ben Roethlisberger and Melvin Gordon still have their Superstar X-Factors, while Jaire Alexander and Dalvin Cook do not. Also, Superstar abilities are also affected as Kenny Clark does not have his Superstar ability, while Stefon Diggs retained his. I use the Green Bay Packers in Cloud Franchise and the roster for Week 7 is also different than the Official roster used in H2H games. The biggest difference is the fact that the Superstar X-Factor abilities and Superstar abilities are not in Franchise mode but they are there for H2H and Play Now. The other difference is that Wide Receiver Ryan Grant is available in H2H and Play Now but is not available in Week 7 of Cloud Franchise. Instead, Running Back Tra Carson is still on the Packers roster for Franchise. I have talked to EA Help and they suggested I post on this forum to make people aware of this issue. I have tried to delete the entire Madden 20 application and re-download it several times but it has not fixed the issue.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1. Start Madden 20 2. Update Rosters 3. Select "Franchise" 4. Select "Cloud" 5. Select "Creat a New Franchise" 6. Select "Regular Season Week 7" 7. Select Green Bay Packers 8. "Start Playing" 9. Switch to the "Team" tab and select "Adjust Lineup" - Notice that Ryan Grant is missing and Tra Carson is still RB4 on the team. 10. Switch to "Defense" tab - Notice Jaire Alexander is a "Star" (Should be Superstar X-Factor) and Kenny Clark is also a "Star" (Should be Superstar) 11. Exit out of "Adjust Lineup" and switch to "League" tab 12. Select "X-Factor Database" - Cycle through teams and you will see that Ben Roethlisberger is still an X-Factor, Melvin Gordon III is still an X-Factor. The reshuffled Superstar X-Factors and Superstar abilities are not present.
What happens when the bug occurs? It is EXTREMELY frustrating to have this problem as the correct reshuffled abilities and rosters are available to use in H2H games. They simply do not appear in Cloud Franchise.
What do you expect to see? I expect to see the rosters for Cloud Franchise Week 7 to be the same as the Official roster in H2H. I also expect the reshuffled Superstar X-Factors/Superstar abilities to be present in Cloud Franchise Week 7 as well, as they are present in H2H rosters.
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https://www.reddit.com/r/Madden/comments/djn36n/players_missing_xfactor_superstar_abilities_after/
This is a Reddit link. I am not the only one who is having this issue.
https://www.youtube.com/watch?v=jQW1NIMMlCA&feature=youtu.be
This is a YouTube link showing this problem occurring.
