EA Staff (Retired)Hey @IManChildI,
If you are encountering any account related issues your only option will be to contact our support by clicking on this link: https://help.ea.com/en/contact-us/?product=madden-18
We will be unable to assist you with account related queries on a public forum as this would lead to sharing account information in a public space. If you are encountering a password issue you can try to follow the instructions on this link Password reset EA should you have access to your email account. we have to verify if you can authenticate as the account owner in order to discuss the details of your EA account this would otherwise allow anyone to access your account information.
Thanks,
Roger.
Yall have not been even letting me request a chat
EA Staff (Retired)Hey @lastpharaohx,
Sorry to hear about that, are you having issues with our chat, can you let me know what issue you are encountering exactly on your side?
Thanks,
Roger.
Hello, I'm not able to request a chat or call. The box is gray and won't allow me to click it.
I need help too!
I am having the same issue and its not allowing me the option to live chat, a old email address from decades ago is on the ea account of course I don't know the password and its not allowing me to change the email address on Madden to play the online features
has anyone had a response to the wrong / old email being used/linked to the Madden 18??
I have a Ps4 and having the same issures
