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STANWOODTHEGOAT's avatar
STANWOODTHEGOAT
6 years ago

XBOX one Controller Madden 20 Hot Routes not working (PC)

Product: Madden NFL 20
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID? STANWOODTHEGOAT
Date/time issue occurred 1/23/19
What type of issue do you have? Gameplay
Which mode has this happened in? Online head to head
Summarize your bug I play on PC with an XBOX one Controller. While in Gameplay since yesterday in Pre-Play Menu when I want to Hot Route a tight end or Running back to Block I am unable to. I am further unable to use Hot route Buttom RB ,LT, RT to change routes. However RB,LT, RT all work without issue outside of hot route tree. I am currently unable to play game with this issue.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Hot route a receiver using an XBOX one controller on PC and try to select hot Route RB,RT, or LT. Hot route tree does work fully with keyboard. RB,LT,RT also work fine in other games.
What happens when the bug occurs? RB,RT,LT are unable to be uses in hot route tree. I've tried different controllers but only Keyboard works.
What do you expect to see? A patch or solution.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? AMD Radeon RX5700
Enter RAM memory size in GB 8

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Look forward to understanding what is wrong. 

2 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @STANWOODTHEGOAT 

    Thanks for the report! To clarify though, when you try to change the route for a receiver with the Xbox One controller, does the option not show up to do it or are you performing a change and it doesn't register?

    Have you tried removing the controller from the PC or re-synced it? Does it have the latest driver?

  • STANWOODTHEGOAT's avatar
    STANWOODTHEGOAT
    6 years ago

    Blueberry appreciate you taking a look at this. 
    I have not played this week so am not sure if the issue persist. 

    I played Sunday last and I used the keyboard for hot routes, controller for everything else. Every button on the controller works and I have 2 more that also work perfectly which I tried to swap. 

    so far this is what I’ve done

    • reinstalled origin 
    • reinstalled madden 
    • reverted pc to a prior image date
    • reinstalled all Xbox one controller drivers
    • performed safe boot 

    The issue is really troubling as I am able to use all buttons of the joy stick in game. The issue only occurs while I ask my tight end or running Back or WR to perform a hot route with the keys (LT) (RT) (LB). For example pre snap I can audible to flip my play by pressing RT and it will work. However once I audible a specific receiver to RT (block, or hitch) no input is receive. The hot routes are displayed as valid options on the hot route menu. So instead the last two weeks when I hot route I simply audible with my keyboard and play the rest of the game with controllers. 

    If I play this evening I will update my comment. 

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