Xbox One Madden 15 bundle download code issue
Good morning, The gist of the issue is that my bundle download code has not prompted me to download the full game (system acknowledges that code has been used) and I only have the option to purchase...
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Good to know that I'm not the only one. I'm sure the issue gets resolved with a new code, just hoping that the issue is resolved sooner han later.
@IboSon wrote:I am having the same problem that you described. I purchased my Xbox One Madden bundle at midnight on 8/26 from Gamestop. I have contacted Microsoft support by phone. They acknowledged that there may be a problem, and told me to wait a couple of days for the fix, and that they would be calling me back with the resolution. Being hopeful.
Spoke with an EA rep last night and went through the first parts of troubleshooting. Deleted the game and re-downloaded. Looked to be going well until I was notified that "Download is almost complete. Please insert game disc."
Went over my Origin account and was told that the MUT Ultimate Pack (only available through my d/l code) and was showing and that I had EA access. Rep and I hoped that the EA Access trial download was getting the One 'confused' with my access to the full digital copy.
-Cleared cache
-Deleted alternate Mac address
-Deleted Gamer tag and signed in again
-Deleted game (which showed at the full 14.7GB) and re-intalled to be told that I still needed the game disc.
I will be calling again today to see what other options can be pursued before having to receive a new download code.
