Community Admin
@jackcasper49 wrote:
@Canucksedge I did see this posted on EA Help Twitter in response to a complaint ...
I understand you are facing crashing issues with Madden NFL 22 on Xbox Series X and that must be really frustrating. This issue is something we are aware of and are actively tracking in a ticket we have opened for the subject. Our game team is working on resolving the issue as soon as possible. Please keep an eye on our social media pages and forums for any further updates. Hopefully, you won’t have to wait too long.
Hey, Madden Community.
I wanted to jump in here to reassure you this is being actively looked at by the teams and we'll provide updates for you all here as soon as we can. I was not available in the last week and just came online today, I'll be chasing this down for you this week and keep you all informed on it's developments.
To confirm from those that are crashing, is it only happening to you in Offline Face of the Franchise? I see one other person mention it was happening in MUT too.
We'll be passing info shared in this thread over to the team to help aide them in getting this addressed as quickly as possible.
We apologize for this type of experience at the game's launch and completely understand it's not ideal. We appreciate your patience in the meantime. Let us know if you have any further questions or concerns.
- EA_Blueberry
It has happened in an online franchise, superstar KO, and in the Yard to me. Although in the Yard it only crashed the game not my entire Xbox. I’ve only had 2 games I’ve been able to play all the way through without it crashing my system, Xbox Series X. And oh, by the way, it also crashed the system on the intro chiefs vs bucs game.
I have a physical copy of the game that my wife bought me as a gift, and had she not, I’d have taken this game back to Walmart for a refund. It’s damn near unplayable because of this.
FYI: playing online and offline (completely disabled my series X from Xbox live) still causes the issue. I’ve played on multiple screens, nothing connected to my controller or console, reinstalled the game…still shuts down the game and console when playing franchise mode
@EA_Blueberry Hi, do you have any updates please?
