Forum Discussion
Not sure if they can actually solve EA's problems completely ...
Still, at least someone is working on something ...
They aren’t solely focusing on the overheating bug, there is a problem with coding or the software. They wanted to rule out corrupted data on the OS so they are suggesting users try a console reset but have it keep your games and apps so it resets the OS. I tried that and it didn’t work, but it seems like they are getting close to a fix and I would expect an update or a patch from Microsoft soon. This is incredibly frustrating but like you said at least someone is doing something, the fact that I get more communication from xbox support about madden 22 and the issues its having than I do EA is pretty damn telling. Any other company would fire everyone responsible for this debacle, from devs to the mods and service reps on here. Instead EA put’s their fingers in their ears and says “la la la I can’t hear you”.
- 5 years ago
Where are you able to follow along with Microsofts efforts to fix this? Is there a message board or reddit or something or are you messaging them directly?
- 5 years ago
Xbox status page, you can also tweet at xbox support and they are quite quick to respond.
- 5 years ago
@thagiantklupa wrote:Xbox status page, you can also tweet at xbox support and they are quite quick to respond.
Is that the staus regarding nba 2k22?
- 5 years ago
@giovannilinardi wrote:
@thagiantklupa wrote:Xbox status page, you can also tweet at xbox support and they are quite quick to respond.
Is that the staus regarding nba 2k22?
It says nba 2k22 but they are aware that fifa 22 and madden 22 are experiencing the same issue so the fix should be universal.
- 5 years ago
@thagiantklupa wrote:
@giovannilinardi wrote:
@thagiantklupa wrote:Xbox status page, you can also tweet at xbox support and they are quite quick to respond.
Is that the staus regarding nba 2k22?
It says nba 2k22 but they are aware that fifa 22 and madden 22 are experiencing the same issue so the fix should be universal.
So far thats been one month working on that fix!
- 5 years ago
@giovannilinardi wrote:
@thagiantklupa wrote:
@giovannilinardi wrote:
@thagiantklupa wrote:Xbox status page, you can also tweet at xbox support and they are quite quick to respond.
Is that the staus regarding nba 2k22?
It says nba 2k22 but they are aware that fifa 22 and madden 22 are experiencing the same issue so the fix should be universal.
So far thats been one month working on that fix!
Yea believe me I have aired my frustrations with them about it as well, personally I am keeping my eyes open for a PS5.
- 5 years ago@thagiantklupa from what i hear nba2k22 problem is also on ps5 crashing issues. i dont think its the systems i think its the next gen games.
- 5 years ago
I have noticed that fifa 22 crashes less than madden 22. Fifa I can play maybe like 3-5 games before crashing. Madden 22 is like 15 minutes then shuts off Xbox. I’m about to find out if this is just an EA Sports thing or an EA thing by playing the 2042 beta.
- 5 years ago
i played the battlefield beta for 3 hours..... guess what NO SYSTEM CRASh just like every other game other then madden 22 and fiffa 22. this IS A EA SPORTS ISSUE 100 PERCENT. they need to stop blaming it on the xbox. FIX YOUR STUFF EA SPORTS.
- 5 years ago
Lucky u it seems any EA game crashes for me even now the beta crashes after a few minutes
- 5 years ago@xwbv17 then it might be your xbox seems like its a either one for most
- 5 years ago@timbsoslicegb17 Well i meant the most recently released EA games like Madden fifa and the battlefield beta
- 5 years ago
ok well they are definitely just ignoring us and this thread because i talked to two people and they said they are receiving no reports of bugs or anything i even sent them this page and got ignored
- 5 years ago@xwbv17 EA don't care about their customers.
- 5 years ago
two hours of nhl ZERO issues so plz ea fix madden i want to play plzz
- 5 years ago
FIX YOUR GAME
- 5 years ago@xwbv17 It's been radio silence from @EA_Blueberry and company recently.
- 5 years ago
Imagine your only job is to respond and update customers on issues with your games and you can’t even do that properly. These people are scum, if they were on fire I wouldn’t even * on them to put them out.
- 5 years ago@thagiantklupa I can understand if you don't have an answer, but to just go completely silent and leave paying customers who bought your product and CAN'T USE IT nearly two months after release in the dark when they are reaching out for help is really, REALLY LOW.
- 5 years ago
I just borrowed my brothers Xbox series X loaded my profile on there, downloaded Madden 22 and my 2nd Mut Draft game I got green screen console shutdown in 3rd QTR. Guess he got a bad Xbox too
- 5 years ago@iambrooksgreene not really i get same thing on madden 22 and that is the only game at this point that does it i played nhl 22 for couple hours no issues bf 2042 beta 3 hours zero shut downs. im not going ot send mine in as its not my system its the game. same thing happend to me last year for cold war and after a patch they did after 3 days it was fixed. ea needsd to patch this game
- 5 years ago
so i uninstalled a week ago and clean everything from my data on xbox for heck of it reinstalled this past weekend zero crash issues since. i wonder if the game was saving old coding for some reason only crash i had after couple hours was a dashboard crash zero system crashes
- 5 years ago@timbsoslicegb17 When you say cleared everything from your data on Xbox, what exactly do you mean? Willing to try anything at this point.
- 5 years ago
the cache local saved data. which i tried before and did not work but i never uninstalled madden. i wonder if old game stuff was impacting it.
- rog14145 years agoSeasoned Rookie
Thanks for the info @timbsoslicegb17 . Maybe we all need to try it to see if it works. Obviously EA isn't helping us with updated info.