Forum Discussion
so i uninstalled a week ago and clean everything from my data on xbox for heck of it reinstalled this past weekend zero crash issues since. i wonder if the game was saving old coding for some reason only crash i had after couple hours was a dashboard crash zero system crashes
- 5 years ago@timbsoslicegb17 When you say cleared everything from your data on Xbox, what exactly do you mean? Willing to try anything at this point.
- 5 years ago
the cache local saved data. which i tried before and did not work but i never uninstalled madden. i wonder if old game stuff was impacting it.
- rog14145 years agoSeasoned Rookie
Thanks for the info @timbsoslicegb17 . Maybe we all need to try it to see if it works. Obviously EA isn't helping us with updated info.
- rog14145 years agoSeasoned Rookie
I tired to reinstall Madden 22. Everything worked well for one half of an off-line franchise game. Played a few downs of the 3rd Qtr and the game crashed and took me back to my main Xbox Home Screen. At least it didn't crash my whole system. Game is still broke. EA keep working the problem.......it's been over 2 months now!
- 5 years ago@timbsoslicegb17 I did my third reinstall and cleared the cache ... I spent several hours in menus in offline Franchise getting everything set for a season ... no crash.
Will try playing a game today and see how it goes ... - 5 years ago@jackcasper49 I hope you have no crashes! Keep us updated.
- 5 years ago
im starting to wonder if a early update did something to org install for some that caused this issue. i have had one dashboard crash but zero system crashes.
- 5 years ago
I uninstalled and reinstalled, got to third quarter and it shutdown my xbox, plugging into an outlet and switching to energy saving mode does not fix the problem, which is what we have been saying for a month but they keep pushing it on people as a fix. THIS IS NOT A FIX!, EA needs to step up and actually fix this problem instead of blaming consoles and asking their consumers to fix the problem themselves. If any of the fixes suggested worked none of us would be on here telling you guys that they DON’T. FFS is this the f*%#*ing twilight zone!?.
- 5 years ago@Canucksedge I officially finished my first game ... TWO MONTHS after launch ...
- 5 years ago@jackcasper49 It sucks that it took 2 months. At least you played without issues. I think the moral of the story, is, we won't be pre-ordering this game,in the future.
- 5 years ago
I got to play 5 games in a row without a dashboard or disconnect, and just got my first disconnect since uninstalling and reinstalling the game. ITS STILL BROKEN!!! But according to our fine executive producer of this game, this isn’t widespread and not a big deal, but yeah they will take it seriously!
- 5 years ago@jakeakabigdub I've only made it through one game successfully so far ... not saying it's fixed, but it's progress.
And I saw that interview you are talking about, it was in REALLY POOR TASTE the way he treated the issue and it's even more distasteful that @EA_Blueberry and team don't respond to concerns on their own forum. - 5 years ago@Canucksedge But it’s not the truth. People will always line up for this garbage game from a company that does not care. At all. Let’s charge everyone 100$+ for a preorder that NEVER WORKED. And not issue refunds. Gross.
- 5 years ago
This and the horrendous customer support is why EA is annually voted the most hated company in the world. I feel sorry for the families of the employees of this company.
- 5 years ago
Still having issues where I can only play H2H games using custom playbook at home. Everytime I play an away game it disconnets.
XBOX Series X
- 5 years ago
my game constantly crashes on my series x console playing the series x version and I can't even finish a solo battles game. Is anything being done to help out those players that are constantly effected be an known issue in the software that is only getting worse?