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Hi everyone,
We are aware of some Madden NFL 22 players on Xbox Series X experiencing a full console shutdown crash during gameplay. Based on our active investigation with Microsoft, this crashing is caused by a system issue which is also impacting FIFA, Battlefield 2042, and NBA2k players.
An optional update targeted to resolve related crashing issues will be available to all Xbox Series X players starting November 17, and as mandatory update on November 23.
If you notice you are experiencing these crashes, you can already download this update in the OMEGA Ring as part of the Xbox Insider Program, here.
This is awesome news, hopefully this solution works. Recently I have had some success actually playing Madden 22 (Series X), getting a few games in before a shutdown but there's also been days where I can't get past the 3rd quarter before shutdown.
- EA_Blueberry4 years ago
Community Manager
Reminder:
This update is now live.November Xbox Update (November 17th, 2021)
Today’s Xbox console OS update (build 2111) has fixes reducing console shutdowns and improving stability of Xbox Series X consoles when playing titles such as NBA 2K22, FIFA 22, and Battlefield 2042. For more details on the complete set of features available this month, please see November Xbox Update post on Xbox Wire.
If you want to update your console to the latest OS build, you can manually accomplish this by following these steps on your Xbox console:- Make sure that your console is connected to the internet, and then press the Xbox button to open the guide.
- Select Profile & system> Settings > System > Updates.
- Under Updates, you’ll see:
- Console update available. Select this to begin your update, or
- No console update available. This means your console is up to date
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