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this is happening to my xbox once again. it seemed the november update resolved it but i have picked the game up again recently and it is crashing my console randomly. i checked my EA profile as you suggested and everything looks good. i will never purchase an EA game again.
@NotoriousFAT84
I'm sorry to hear about the crashing you're experiencing. Does a reinstall of the game help prevent that? It's possible files could have been corrupted from an update and a quick reinstall could repair that.
- 4 years ago
i had not tried the reinstall yet. running it right now. i’ll get back to you in a couple hours. thanks for responding so quickly.
- EA_Blueberry4 years ago
Community Manager
No problem. Let me know if it helps. If you haven't power cycled the console in a while I recommend doing that, it will help with performance across all your games too.
How to power cycle your Xbox console:
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console’s power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
- 4 years ago
i attempted to play a game this morning and it crashed almost immediately. it did crash me to the dashboard this time rather than shutting down my entire console. i suppose that is an improvement.
- EA_Blueberry4 years ago
Community Manager
- 4 years ago
i keep the xbox plugged directly into the wall. since the app crashed this morning i have played 3 or 4 games over the last few hours without issue.
- EA_Blueberry4 years ago
Community Manager
- 3 years ago
I was playing Madden 22 this morning and my entire console crashed after about an hour of playing. It has been 13 months and still no fix. I will never purchase an EA game again.
- 3 years ago
i uninstalled and reinstalled the game. i played 3 games of franchise mode over 90 minutes last night with no issues. today i played 4 games in over two hours and did not experience a crash. i will post here if i experience another crash.
- 3 years ago
@EA_Blueberry Madden 22 crashed my console this morning in the middle of my first game. why is this still occurring?
- 3 years ago
@EA_Blueberry any update on a fix for this? at this point i am considering contacting a lawyer.
- 3 years ago
still happening
- 3 years ago
when should we expect a fix
- 3 years ago
any update on a fix for this game? it’s unplayable and i fear the crashes will do long term damage to my machine.
- 3 years ago
hello your game is still *
- 3 years ago
waiting on a fix
- 3 years ago
game keeps crashing the xbox
- 3 years ago
entire xbox constantly shutting down in the middle of games
- 3 years ago
you said an xbox update last november would resolve this but it is still happening
- 3 years ago
just wondering when this game will work properly
- 12 months ago
still having this issue. any update on a fix?
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