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Boondockflock's avatar
Boondockflock
3 years ago
Solved

Yearly subscription listed at $4.99 a year.

I'm playing madden 21 tonight and decide to maybe sign up for eaplay for the first time ever. The ad in game is advertising eaplay access for $4.99 a year. 

Obviously I think that's a great deal. I click on the link but the EAPlay access is 4.99 a month and 30.00 a year. Obviously not as good of a deal.

Thought yall would like to know the discrepancy. 

  • EA_Lanna's avatar
    EA_Lanna
    3 years ago

    Hi @Boondockflock, 

    Ah ok. Thank you for confirming those details. They help us narrow down the search somewhat. We've checked this out but are haven't yet spotted an ad in Madden 21 matching those details.

    Thanks also for taking the time to report this. Your reports has put it on our radar to watch out for and we'll be on the lookout for more reports on this as well.  

    If you're curious about EA Play on Xbox, what it offers and the cost of subscription per plan, it's all outlined here: https://www.xbox.com/en-IE/games/ea-play

    Thanks, 

    EA_Lanna

3 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @Boondockflock, 

    Thanks for reaching out. Could you share the following details in your reply:

    • Region: What region would you play from? 
    • Platform: What platform do you play Madden on?
    • Screenshot:  It would help to get a visual on this. Could pop up a screenshot of the advertisement you're seeing in your game please? 

    - EA_Lanna

  • Boondockflock's avatar
    Boondockflock
    3 years ago
    @EA_Lanna wrote:

    Hi @Boondockflock, 

    Thanks for reaching out. Could you share the following details in your reply:

    • Region: What region would you play from? 
    • Platform: What platform do you play Madden on?
    • Screenshot:  It would help to get a visual on this. Could pop up a screenshot of the advertisement you're seeing in your game please? 

    - EA_Lanna

    I'm in south Texas in not sure what region that correlates to for yall. I'm in the Xbox one platform. I thought I already posted a picture of the screen but now I purchased madden 23 and I don't get the eaplay ad on madden 21

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @Boondockflock, 

    Ah ok. Thank you for confirming those details. They help us narrow down the search somewhat. We've checked this out but are haven't yet spotted an ad in Madden 21 matching those details.

    Thanks also for taking the time to report this. Your reports has put it on our radar to watch out for and we'll be on the lookout for more reports on this as well.  

    If you're curious about EA Play on Xbox, what it offers and the cost of subscription per plan, it's all outlined here: https://www.xbox.com/en-IE/games/ea-play

    Thanks, 

    EA_Lanna

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