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EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

Re: Game Center Login

@UncleSchu 

Are you able to login to Game Center if you delete the app and re-download it? If you synced up to your account to Facebook/Apple/Google your progress will be preserved when you re-install.

Mobile troubleshooting steps that resolve most issues for our games can be found below:

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

4 Replies

  • cjoman5's avatar
    cjoman5
    6 years ago

    I’m having the same issue, that doesn’t fix anything

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey, @cjoman5 

    What kind of device are you on and what exactly happens when you try to login?

  • cjoman5's avatar
    cjoman5
    6 years ago

    I have tried on an iPhone XR and it crashes the app when as soon as the loading screen finishes

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