Forum Discussion
22 Replies
I cant link it either and there is no error message it just does not pop up to link an ea account or a facebook account
- EA_Kent6 years ago
Community Manager
Hmm, I see.
When you have a chance would you mind running through the Mobile Troubleshooting steps from the EA Help website to see if that helps at all?
- Android
- iOS
Let me know if you're still having trouble afterward. Thanks!
/Kent
It is not showing the option to link for me.
- EA_Kent6 years ago
Community Manager
Hey @LondoFalcon15.
If you're still not seeing the option to link the accounts after running through those steps I mentioned above I'd recommend getting in touch with the EA Help team so they can take a look.For more information on how to set up a case with them check out the EA Help website. If you prefer you can also speak with them via Facebook or Twitter as well.
/Kent
Mines the same >☹️ Might it have anything to do with an up to date iOS? If so I’m still not going to update because the new update allows apple to track you for “Coronavirus” reasons, which don’t seem valid enough to justify tracking
Is it because of age? Because I put the wrong age in cuz I was doing something, then I tried a new acc with my actual age which is 13 and it would let me link, but when I put the age under 13, it did not let me link
And if it is about age, is there any way I can change my age
- I also need help, I made a brand new email and when I try to link it to ea through madden mobile on iPhone it says It’s linked to other accounts when I just made the email.
- EA_Blueberry6 years ago
Community Admin
Hey, @keanebwa1
I think in order to get this fixed for you as quickly as possible, we'll need you to get in touch with an EA Advisor on Twitter or our Help site in order for them to pull up the emails/accounts and get everything properly synced up for you. We can't make account changes on the forums for account security reasons. I think this will be the fastest way in ensuring you're prepared for Madden NFL 21 Mobile's upcoming launch.
Here are the contact options: Let me know if you have any questions!
EA Help on Twitter
https://twitter.com/EAHelp
Live-Support Can someone help me with changing my age in madden mobile so I can get the three pack in madden
I can't link my EA account to madden mobile it says check internet connection but im sitting in front if my wifi router r n and I have full bars of wifi.
- I can't link my EA account to madden mobile it says check internet connection but im sitting in front if my wifi router r n and I have full bars of wifi.
- EA_Blueberry5 years ago
Community Admin
Are you able to connect if you toggle WiFi off on your device?
Mine does not say I can link anything
- EA_Blueberry5 years ago
Community Admin
Yes you are right i am agreed with you. I was also facing this issue but now its ok and the problem was same that you described. 🥳
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clear cache solve this
same issue
Date linked to DOB, could be easy