Re: Logging in on new iPhone
@FDWB I had linked my account to EA on my old device. I had actually been on the phone with EA support a few hours ago, who had recommended that I make a post here in hopes that the studio could help me out.
Forum Discussion
9 Replies
- @thedruck9 Huh, weird. Fair enough then, hopefully someone else can offer you some support, because I honestly don't know if it's not letting you. What happens when you attempt to link to EA on your new device?
@EA_Blueberry @FDWB ive tried countless times to log out of the account on my old device and link it to EA on my new device but every time I try it either says I entered an invalid code (which I clearly didn’t) or that the account is already linked to another device. At this point I’m totally lost and I really don’t want to throw away all the progress I’ve already made.
- @thedruck9 Okay, thank you for the information. Unfortunately that has never happened to me so I'm not sure on what a fix would be. Hopefully someone else has some insight for you.
Have you tried deleting the app completely off of your previous device? That's about the only thing that I can currently think of. - @thedruck9 Yay! I'm happy to hear that! 🙂 And yeah, of course! I'm sorry that I couldn't have been more help, haha.
EA_BlueberryCommunity Admin
@thedruck9 Glad to hear it all worked out!
In case anyone else runs across any trouble, we also have this post containing links to how to un-link/re-link accounts: https://answers.ea.com/t5/Madden-NFL-Mobile/Madden-NFL-Mobile-21-Support-FAQ/m-p/9338647#M45196
Thanks for helping out a fellow Madden Mobile Community member, @FDWB!- @EA_Blueberry I'll try and keep that link in mind for the future. Thanks! And you're welcome. 🙂
