Re: Not Awarded 2.5 Million Tokens For Auction Sale / LvL Reqs

Between speaking and corresponding with EA Help many times and posting to this forum the closest I've come to a solution to my missing 2.5+ million tokens from the 4/11 sale of a 96 OVR UL Tony Romo was EA Help verifying the sale but saying they were unable to refund the missing tokens and would pass it along to the development team as a bug. Further correspondence with EA Help results in my being referred to these forums, were apparently no help is available. This is ridiculous! I clearly recall that in prior game years EA Help was actually able to, well, help. Now it's just either follow the usual troubleshooting steps or post to the answers.ea forum. I've now spent at least five hours or more on this issue and even changed my Play Store app rating to one star, explaining briefly why but can find zero assistance at all. If EA Help can't help me, who can?