@thegatorfan122 hey after hours and hours of trying different things.. On all three devices my linked cloud based account has issues..
I logged out on all devices and just played using the local guest account... While doing so, I had absolutely Zero issues. The game operated as it should in all facets..
Can you try this and let me know if it's the same for you?
I express my concerns and the customer support wants me to throw away years worth of achievements, logos, all time leader board ranking, etc .. For.compensation?
@thegatorfan122 thats exactly how I felt about the situation... And the rep, his supervisor, and the manager above them said I had to make the decision right then and there. The offer wouldn't stand beyond our conversation.
It did, I tried both already I tried even just linking it to my device only.
I know.. It sucks.. Because I spent about $250 this month alone because of the spotlights...that doesn't include the casual spending throughout the season for the promo bundles.during holidays. For the past four years I've maintained a top 50 ranking for the season.. This year top 25.
It's not fair.
The problem.affects the app start up, and specifically anything.related to overdrive.
Once in the game, my file isn't corrupted to the point where I can't do events and.league stuff... But anything overdrive...? Forget about it...
That's how it started for me.
It just got progressively worse this past week.
Pretty Damn annoying if you ask me..
well i dont get it though... ?
why hasnt anyone from EA addressed this issue or even acknowledged it?
No one from their corporation has even given the slightest response here..
it's a known problem.. people talk about it.
When I turn off my WiFi and just use data it doesn’t freeze as often. It’s def a WiFi issue and EA can fix it on their end
Check out @EAMaddenMobile’s Tweet: https://twitter.com/EAMaddenMobile/status/1124422324038582274?s=09
Community Admin@saliententr0py @thegatorfan122 @lkbroach @jayBOOGIE362
Thank you all for providing the info we needed to escalate it up to the team. We apologize for any negative impact it might have had on your progress and overall mood when playing. We recommend restarting your device before launching the game again. Keep us updated on the results of today's fix.
@saliententr0py
Thanks for the call out with the tweet.
Absolutely. I'm glad I didn't pull the trigger and believe it was just my account and a corrupted save file.
I get to keep my team, history, etc.. And not get stuck with only those 6 All madden packs.
Any chance my account or tickets, or whatever it is that gave you the information regarding what tech support wanted to offer me, be modified to reflect that my gripes wasnt account related? Or was it?
I shoulda said most of the time it won’t freeze up but yes still does on data... just not as often
This was what the EA Help "specialists" just sent me.
These guys at ea help do not even know what is going on with this game and they are a big reason why people keep quitting
I'm about to be one of them.
I can't keep playing under these conditions and spending money on a company that could care less.
I'll have to find something else to do with my time and money.
Im at the end of my rope with EA.
Is that the response you got from the ticket @EA_Blueberry submitted for you?
Yeah, @thegatorfan122 pretty ridiculous..
Friday was good.. After the fix was deployed, tree gave ran well for overdrive. There was a minor freeze at the end, but it only lasted about 5-10 seconds or so..
All today (saturday), overdrive was okay like Friday was..
Start up, however, was worse.
Go to open the app after a few hours of not using it, it would freeze and lock up in a much worse way than it's been. Would take a couple minutes to get from the loading screen to the main menu.
Just fyi..
Yeah, the fix that was deployed didn't last long.
Overdrive freezing is back.
The same exact problem as before again.. Maybe even a little worse.
Pretty sure it has something to do with the broken DDA system.
I'd also like to retract my pressing of the "problem solved" button the other day. Is this possible?
