Forum Discussion

Not applicable

4 years ago

Andromeda Multiplayer does not work

Hi everyone, about 3 years ago I bought a key of the basic version of Andromeda, the online worked perfectly at the beginning then I received 1 month of origin basic and I switched to the deluxe vers...

Depre93

Not applicable

4 years ago

@holger1405 I called customer service but they didn't solve anything, they told me that without the subscription this problem will remain. I'm shocked by the inefficiency of the support ... I'll have to recreate another profile and buy everything back.

holger1405

Hero+

4 years ago

@Depre93

I forwarded your problem to a CM.

I don't know if he is around on the Weekend, so it might take until Monday for him to reply.

EA_David
Community Admin
4 years ago
Sorry for taking so long to get back, I was on a mini summer break.

@Depre93, is this working for you now?
- Depre93
  Not applicable
  4 years ago
  @EA_David no, the problem still exists and I am not helped by anyone either in the forum in my country or by customer support. i am really tired after 2 years of still having this problem.
  - EA_David
    Community Admin
    4 years ago
    @Depre93 Can you try now? If it doesn't work, can you check if you have an alternate MEA download option in Origin?
    
    Also, if you check the game's file location, do you have more than one .exe file for the game?