You either find other keys (search posts on BSN or here) or continue trying to contact an EA Game Advisor. There is no other way to unlock the DLC.
Yeah, I did and you weren't specific about what the issues was. Now if you're going to be an eema about it I'll stop tying to help you.
The problem is that I found about 3 or 4 topics about the sticky : "can't install bring down the sky 'cause I have no CD key".
Ok , according to our mutual friend Google , you have to sign in to Bioware Social and register your purchased copy of Mass Effect 1 and then , you will receive a valid activation key for the DLC.
After proceeding to Social Bioware , ( I didn't need to register , I already have an account ) I searched for Mass Effect 1 so I could register it and claim that activation key.Thing is , ME 1 it's not present on the list of games.
Return to Google.
After reading more posts and topics I have discovered that the only way you can actually receive an activation key for "Bring Down the Sky" is contacting a game advisor at EA Live Chat.
Good.
I contacted the game advisor , I explained to him that all I wanted was an activation key for the DLC and he kept saying that I should call a supervisor (I can't do that , I'm not from the States) , after telling him that I cannot do so , he proceeded to giving me a Skype number (free , not where I'm from) and call that number.And after that , the chat was interrupted.
Did I mention I had to wait 28 minutes for the advisor?
All I would like is a valid activation key , because the ones I found around here are already IN USE.
At some point between ME1 & ME2 Bioware Social Network was redesigned and you were no longer able to register ME1; Microsoft was involved with ME1, but was not involved with the subsequent games...no doubt that is why the change occurred.
Since the old method is no longer available the new process is:
1) Download one of the .exe files linked to in eaursula's post on the sticky thread.
2) When prompted by the installer to enter a key use either one of the keys listed in the sticky thread on this forum or a new one obtained from EA.
To date I've never had to call EA to obtain a key and I've had to reinstall ME1 at least three or four times since I first purchased it. Usually I send the request via email, though I did use live chat during my most recent reinstall.
