Cannot play Multiplayer, Mass Effect Andromeda
Anyone else not able to get online? I press X on my Xbox to try to connect, receive this error everytime.
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @WindexWarrior88 I am unaware of an issue that should have caused this, to check can you try the steps listed in our Connection and Advance Connection Guides?
Hi @EA_Illium
I'm responding to your posts as quickly as possible. I am a bit concerned that you've never heard of this before but I am also not aware of who you are nor what your official relationship with EA is.
I am not an EA Employee, but I took your advice and went to the Game Forums, here's a screenshot of what you see. Almost every post is complaining that the servers are down. (Despite the fact you are not aware/servers are Green/Up)
Please help us!!
- EA_Illium
Hi @WindexWarrior88 To confirm Myself and others with the "Community Manager" Tag under our names are EA Employees that work on Answers HQ as well as a few other EA sites.
For Clarity, I did not say nor mean to infer I have never heard of servers being down with any of our games before. At the time of writing, my last response Servers for MEA were up so a server outage should not have been linked to the issue you were running into, and there are no other currently known issues with MEA I am aware of that would be connected to what you were reporting.
Looking at the screenshot you last attached it seems those are links to different games at different times. Generally, one game may experience connection issues without it effecting other EA games. Lastly to confirm were you able to try the troubleshooting steps I linked above to see if you noticed any changes?
Thanks!
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