Forum Discussion

milhistorian's avatar
milhistorian
10 months ago
Solved

Can't Access Mass Effect Andromeda Apex HQ

For the past week, I've been trying to get into the app, but it keeps telling me to log in to my EA account. When I do, this message comes up:  "Something went wrong... We encountered an error and...
  • EA_Shepard's avatar
    EA_Shepard
    10 months ago

    Hey @milhistorian, I brought this up with the team about it being removed. I don't see an official announcement on it being removed, but it has been from my previous discussions with them on it. I requested that it be pushed out, so that would be up to them when that happens.

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
10 months ago

Hey @milhistorian, I brought this up with the team about it being removed. I don't see an official announcement on it being removed, but it has been from my previous discussions with them on it. I requested that it be pushed out, so that would be up to them when that happens.

theymademedothi's avatar
theymademedothi
10 months ago

It was still working for me on one iOS device until today. Can’t get past the login screen now. Looks like it might be done for. I’ll miss it, I’ve been logging it at least 2x per day for years.

    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      10 months ago

      @theymademedothis Were you able to download it from the iOS store? The last time I looked, it was not showing up on iOS.

      • kakliosaur's avatar
        kakliosaur
        10 months ago
        @EA_Shepard This isn’t so- other people with iOS can use it. If it was due to app fully dying this wouldn’t be.

        Oh and BTW- can they do something about changing my EA board language to Spanish?

        Que passa!!
    • XenoSynthetic's avatar
      XenoSynthetic
      9 months ago

      It's been a month now with no success on my end. What did you do differently? I've tried multiple devices and even changing my login info. I can still play the game, but relied on the mobile app for checking the status of my Apex strike teams, and the latest store items and prestige challenges.

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