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Dear Holger,
There is a bioware folder. It's just empty. When I set up the Origin app. I had it point to drive D and everything loaded/saved there. ME2 is working perfectly ☹️
Please find attached dxdiag.
Latest update, new characters wont save anymore... ☹️ limited to the ones I have already (which is 2 playthroughs of the same character but different class. so basically I can play with new characters... the game seems to save (on screen notification) but It actually doesn't. and once I exit. Game is lost completely
- holger14059 years agoHero+
Ok, here is the problem. Even if you change the location of the standard installations folder for ME3 in Origin (I did that too) the save games should still be in your "C:\Users\>your user name<\Documents\Bioware\Mass Effect 3\Save" folder. Normally you would access that folder in the Windows Explorer side bar over "Library > Documents" but navigate to that folder by hand (started from C) and look if it contains the same Data you access over the Explorer sidebar.
That you old saves are in "D:Bioware\MassEffect3\Save" means either that ME3 could not access your "Documents" folder or that the location of your Windows "Documents" folder was changed by hand. (If the content of the folders I mentioned above are different the "Documents" folder location was changed.
If so, try this:
- close Origin completely.
- create a folder named "Documents" in the root of your D: drive. (Directly under the drive letter.)
- use this guide to move your Windows Documents folder to the new created "Documents" folder on your D: drive. (allow Windows to move the already existing files to that folder)
- reboot.
- test
If that don't helps, create a new user account (Admin) > reboot > logon to this new account and test. - Anonymous9 years ago
Dear Holger,
Sorry to keep bothering you. I did as you suggested. However what seems to happen now is that ME3 keeps creating that "Bioware" folder in drive d with the old saved games and still not allowing new ones.
I don't understand as I did the same thing for ME2 and it works and set up fine.
Attached new dxdiag file. ☹️
- Anonymous9 years agoi reinstalled the game and now lost all dlc access 😩
- holger14059 years agoHero+
What exactly is the problem with the DLCs?
Does the game save now?
If not did you tried a new user account as described in my last post?
- Anonymous9 years ago
Dear Holger,
Thanks not working still. Will try the new account, but the new thing that cropped up is an error message saying that I need to sign in and authorize my DLC.
- holger14059 years agoHero+
Well, why can't you sign in?
- Anonymous9 years ago
Dear Holger,
Already have to laugh in frustration. I never signed out! I got to contact someone from EA support in the UK (US and Singapore where am based never responded). They made me downlaod this program to uninstall origin and ME3, had me reload it and all the issues I have are still there. Can't save and can't access DLC.
Super weird. Will update you when I try and call again.
Thanks for patience.
Vinchi
- holger14059 years agoHero+
As said before, I think this is most probably a Windows problem. You really should try the new user account.
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