Collector's Edition Items not appearing in game.
Last year, I deleted all of my games, items and Live ID from my XBOX 360 in order to sell the console. I changed my mind and resored my Live ID to my XBOX and reinstalled my Mass Effect games and all the DLC. I am now playing Mass Effect 3 but none of the items from the Collectors Edition show up in game. When I enter the redeem code for the Online Pass I get the message that it "this code has already been redeemed". Unfortunatly the Collector's Edition Exclusive Content doesn't appear in my game.
If anyone has advice, please let me know.
In this case I recomend to get in contact with one of our Game Advisor for a further account check. They can take a look on your account history and investigate what might went wrong: http://help.ea.com/en/contact-us/new/?product=mass-effect
Cheers
Basti
