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Joangar_Wrathfa's avatar
2 years ago
Solved

[EA app/Steam] Multiple Titles Won't Launch!

I have been unable to laucnh either Mass Effect Andromeda, or Dragon Age Inquisition for literal years. I keep trying complete uninstal and re installs. I have the games through steam but have also d...
  • EA_Shepard's avatar
    EA_Shepard
    2 years ago

    @Joangar_Wrathfal If the game does not launch in a clean boot or safe mode with networking, something is typically blocking that from launching. Here are the steps I would run through for something like this. We cannot go by nothing works or "I tried everything" as we always need details on what steps were performed that way we aren't wasting time with steps that do not work.

    If they were purchased through Steam, we cannot make changes to the game as the purchase itself isn't linked to the EA app. 

    • Put your device in a Clean Boot then launch the game
    • Try the Game in different Compatibility settings
    • Try Safe Mode with Networking
    • Try a new Windows Account
    • Change UAC Controls within Windows (change back once tested)
    • Add the games exe files into your firewall settings
    • Turn off any antivirus

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