Game crashes when I go to Sparta

Just happened to me again trying to land on Solcrum to finish up the Geth Incursions mission.

Little recap for everyone:

- The crashes seen are mostly C++ Runtime Errors however some are General Fault Protection.

- The crashes all seem to happen when trying to land on certain planets and always during the cutscene shortly before choosing squadmates. So far the planets listed in this thread at this point are:

Edolus
Luna
Presrop
Solcrum
Agebinium

- Hardware varies greatly across all cases and several drivers have been tested without positive results.

- All cases have occurred with installations of the game through Origin going forward from 24APR15.

- Repairing and re-installing through Origin have not yielded positive results.

- Some who have the original disc and have been able to use it have reported no crashes.

- Logs submitted all seem to indicate missing assets.

- All cases reported have been on 64-bit versions of Windows 7 or 8.

- While VCredist_x64.exe does not appear to come with the Origin installation acquiring it manually has not yielded positive results.

- Updating DirectX has not yielded positive results.

- Running in various compatibility modes has not yielded positive results.

- Running MassEffect.exe as administrator from Windows Explorer has not yielded positive results.

Did I leave anything out?

I would say that sums up the issues. Everything you mentioned I've done and still it won't work. I believe something is pointing to a missing file after trying to land on the planets stated. 

I also would like to add all of the planets the crash occurs at are from missions given by Admiral Hackett. Not sure if that means anything but it's what connects all of the missions the planets are involved with.

 I agree with Ichy42. I also bought the amazon deal. On mine it just gets stuck on the loading screen  when I hit escape it just turns off. No Error message.  It does seem like a file is missing. I ran game repair, it still gets stuck. I would also be interested in an answer as I am have had a good time so far with the game.

Someone has also the steam version or another version different by the Origin one?

Because i saw there is an offer in Steam at 1.99 Eur Mass effect game... If this issue won't be solved i think i will pay 2 eur and i will get the steam version.

don't know, but if someone get it and if its OK, i ll take it too

Thanks, that's a great summary. Unfortunately I wasn't able to replicate using other users' Save games, so this is looking like a build issue. 

Can you also post your MassEffect.exe version number? You can find this at Origin Games\Mass Effect\Binaries then right-click, choose Properties, then Details. 

My version that's not showing the issue is 1.2.20608.0

@TalenaRohal I'm loading up my Steam version of the game now, but if you're about, could you post your Steam version and your Origin version?

Thanks. 

My Origin's version is also 1.2.20608.0, and get always this crash when try to land

If Steam has not the Dlc's my savegame won't work, so that won't be a solution ☹️

Anyway i got the same version 1.2.20608.0

Thanks for that, it's another thing off the checklist anyway.