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TennoTurian's avatar
5 months ago
Solved

Mass Effect 3 becomes unresponsive whenever I try to enter multiplayer!

Hey, hi, it's me again! I've posted this issue before and I'm gonna post it again.

So here's the problem, I can't get ME3 Multiplayer to run. Everytime I try to start it up, it goes into the loading screen only for the game to stop moving. The game audio is still playing and it only plays the main menu sounds. The loading symbol does not move and the game will not respond, so I am forced to force it to end via task manager. What do I do? Repairing the files don't work and I've installed it on a different drive and the same error still occurs

  • holger1405's avatar
    holger1405
    3 months ago

    @TennoTurian 

    Additional to the AppHangB1 errors there is also a "VIDEO_TDR_TIMEOUT_DETECTED" error in your DxDiag.
    All this points to a problem with the graphic system.

    Create a new Windows user account  (Administrator) don't use local special characters, use only  Characters from the ASCII table

    • Reboot > Log in to the new user account.
    • Test.

24 Replies

  • holger1405's avatar
    holger1405
    Hero+
    2 months ago

    @TennoTurian 

    Finding the files that are causing the problem is virtually impossible without "hands on" access to the system, so I would recommend a Windows repair installation, also called a in-place upgrade, that will allow you to keep your data and your applications.

    Here you will find an Microsoft Video Guide about it.

    Here is the Website to create the Install medium.


    This is normally a very safe process, but you should make a full backup of all your important data anyway. (And not just before such on operation.) 😉

    Make sure that "Keep Personal files and Apps" is marked before you click "install".

    If you are unsure about a step, ask!

  • Oohf.. that? I'm afraid I can't do that. SImply no time there's just too much to lose even if I follow all the steps and keep the important bits. Hrm.. damn guess I'll have to stick to moving on to that other profile then

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