Forum Discussion

Anonymous

12 years ago

Approved

Mass Effect 3 Online Pass missing

So yesterday I had problems with corrupt files in my mass effect 3 Multiplayer and got it settled by uninstaling every thing to do with multiplayer. I reinstalled but apparently my online pass is mis...

Anonymous

12 years ago

Approved

@murdockky97 wrote:
So yesterday I had problems with corrupt files in my mass effect 3 Multiplayer and got it settled by uninstaling every thing to do with multiplayer. I reinstalled but apparently my online pass is missing... Help? It's not downloaded anymore somehow..

Hi murdockk97,

As eaursula mentioned in her reply to your post, the online pass code, is being discontinued....wonderful news for certain.

Below is a copy of that amazing action taken by EA, Enjoy.

ONLINE PASS HAS BEEN DISCONTINUED, AND ITS REQUIREMENT FOR OLDER GAMES WILL BE ELIMINATED.PRINT

UPDATED: 5/30/2013

What was the EA Online Pass?
Online Pass was a unique, one-time-use code included with new EA games that allowed EA players to access online features. If the game was not purchased new, the online pass code might have been used already and the player would need to purchase a new Online Pass.

Do I still need an Online Pass to play multiplayer games online?
For new EA titles, Online Pass will no longer be needed or included. Additionally, we are in the process of eliminating Online Pass requirements from existing EA games. This process will take several weeks. For some games, the prompt to enter an Online Pass code will no longer appear; for others, you will still need to download and install an Online Pass, but they will be available free of charge from the Xbox LIVE Marketplace or PlayStation Store.

When will specific games have their Online Pass turned off?
The latest releases of EA SPORTS games are the first. Over the next several weeks, Online Pass will either be removed completely, or will be available for free in the PlayStation Store and Xbox LIVE Marketplace.

Please note that our advisors will not be able to provide you an Online Pass code before that game's pass requirements are disabled. We appreciate your patience.

Why did we decide to do this?
We listened to the feedback from players, and decided to do away with Online Pass. We hope that eliminating Online Pass will allow more people to play and enjoy EA games for a long time to come.

Tirronan

12 years ago

Unfortunately I am having this issue on Mass Effect 3 when I down loaded it on my laptop. I can't play muttiplayer and it is requiring an online pass. I paid for the game I want the access.

EA_Spectre
Community Admin
12 years ago
We tried it on 3 different computers where Mass Effect 3 was never installed before and we were able to join multiplayer games on all 3 of them. It should work.

Do you get a message that you need the Online Pass? If yes, can you make a screenshot and post it here?

Thanks.
- ThandalNLyman
  12 years ago
  And how, my dear Ursula, would an ordinary player "post" a screenshot here on the AHQ? 😕mileyembarrassed:
  - EA_Spectre
    Community Admin
    12 years ago
    Uploading a picture on a service like http://imgur.com/ and posting the URL should work.
- Fred_vdp
  Hero+
  12 years ago
  @eaursula wrote:
  We tried it on 3 different computers where Mass Effect 3 was never installed before and we were able to join multiplayer games on all 3 of them. It should work.
  This isn't a registration issue. This is a known bug. Unlike the console versions, the PC version never even had an online pass, yet people kept getting the error. This has been going on since launch.
  I fixed it myself by using the live chat support feature. The EA rep solved it within minutes.