2 years ago
Mass Effect Andromeda won't launch
I installed the game 2 days ago, since then the game hasn't launched at all. When I try to launch it through the .exe (as admin) I get a 0xc000007b error when I try to launch through the EA app I get a "This game requires special permissions" message I press OK but then I'm sent back to the EA app (and I DON'T get the error message in that case). I've tried reinstalling, turning off the antivirus nothing seems to work. I don't have any such problems with EA, Steam, Epic, etc. games.
Hi @JimKiller81
If you have not yet, can we try the following steps?
- Repair MEA via the EA App - Repair (Library > Tile Dots > Repair)
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool then Check for Windows and GPU updates
- Restart your device in Clean Boot mode, then just try running the client and game
Thanks!