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Anonymous's avatar
Anonymous
13 years ago

Mass Effect One don't start.

Hi. I just bought Mass Effect Trilogy and I installed the first game but it says that I have a problem with DirectX and that an internal error ocurred. I close the window and I just click on "install" and the installation finished but I can't play. A window appear and says "Mass Effect has stopped working" (in spanish):

Firma con problemas:
  Nombre del evento de problema:    APPCRASH
  Nombre de la aplicación:    MassEffect.exe
  Versión de la aplicación:    1.2.20608.0
  Marca de tiempo de la aplicación:    4a55fea1
  Nombre del módulo con errores:    MassEffect.exe
  Versión del módulo con errores:    1.2.20608.0
  Marca de tiempo del módulo con errores:    4a55fea1
  Código de excepción:    c0000005
  Desplazamiento de excepción:    008b752d
  Versión del sistema operativo:    6.1.7601.2.1.0.768.3
  Id. de configuración regional:    2058
  Información adicional 1:    0a9e
  Información adicional 2:    0a9e372d3b4ad19135b953a78882e789
  Información adicional 3:    0a9e
  Información adicional 4:    0a9e372d3b4ad19135b953a78882e789

I can perfectly play ME2, but not the first. What can I do? This is my first game on PC and I have no idea about what to do.

I downloaded the latest drivers for my nVidia card.

My laptop:

Windows 7 Home Premium, 64 bits, Service Pack 1

Intel core i7 -2670QM CPU @2.20 GHz

6GB on RAM

nVidia GeForce GT 540M 2GB

DirectX 11

Please, help me.

7 Replies

  • Try downgrading your video driver. Nvidia's support of older games is awful.

  • Hi!

    Sometimes a game needs to be "run as Administrator" for it to work. Go to the install folder for you Mass Effect 1. right click + shift on the game and then click "run as administrator"

    Hope this helps!

    Greetings,

    NoFear_MSL

  • Anonymous's avatar
    Anonymous
    13 years ago

    I tried to run it with the old driver and is the same. Also run as administrator and is the same problem. I installed Mass Effect 2 and Mass Effect 3 and work fine, but the first is not working.

  • Anonymous's avatar
    Anonymous
    13 years ago

    A single try with a single older driver is useless.  It may take you three or four different ones before you get there. 

    Also, the game cannot and will not do anything at all in Windows 7 or 8 without already having been patched. 

  • Hi, same problem. In Origin, mass effect 2 and 3 works fine mass effect 1 don't start. Reinstalled Directx 9 redistribuable, tried to install patch 1.02, it said the game is not found, made a "repair installation". Repair did not find any problem. Retried 1.02 update, don't find mass effect. Uninstalled the game then reinstalled it (redownloaded via the "my games" screen in origin). The game still don't start...

    Someone have other solutions ?? There is a log file i could check ??

  • You're right maxexter;

    Tried compatibility mode on the executable to Windows xp and check run as adminmistrator and now the game launch !!

    Thanks !! 😕mileyvery-happy:

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