[Old Report] Cerberus activation code
I recently bought the mass effect 2 digital deluxe edition on pc during the st. george's day sale however I haven't received any e-mails reguarding the cerberus activation code and i haven't found a way to contact ea customer services (the phone line is supposedly open 9am-9pm 7 days a week but is down at the moment) does anyone know if there's a contact e-mail or can help me sort this?
Hi everyone,
I merged several threads into one as all of them deal with the same issue. Lately we have discontinued our Online Pass system which means for ME2 that you get the Cerberus Network Code for free in the future. This may be the reason why you get error messages when you try to redeem existing codes for the Cerberus Network. This is also the reason why the Cerberus Network Code is not included as a seperate entitlement in the latest versions of the game.
Please check if you do not already have the Cerberus Network Code activated in your game. If your game menu looks like this, your Cerberus Network is activated:
Everyone who does not have the Cerberus Network Code activated, will be able to download the Cerberus Network code with all its additional downloads like Zaeed or the Firewalker Pack for free in the PlayStation Store, Xbox LIVE Marketplace, and here on the BioWare Social Network.