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sxarlet's avatar
2 years ago
Solved

[PC] Mass Effect 3 "Redeem/Purchase Online Pass"

Hi all! I logged into ME3 on PC this week, and suddenly it tells me to 'redeem/purchase Online Pass' (yes, i've tried the fix here, more then once even, but it didn't work.) (And tried to fix t...
  • EA_Shepard's avatar
    2 years ago

    @sxarlet I took a look at the account.

    Can you do the following for me?

    Delete EA License Files:

    • Make sure the EA app is closed.
    • Press the Windows key and "R" at the same time.
    • Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
    • Enable View Hidden Files and Folders
    • Delete all files in the "License" folder.

    Repair or uninstall the game

    Launch the game again

    If you get the same error let me know!

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