Forum Discussion
I have tried...
EA App (running on startup) launching ME:A through the App
EA App (running on startup) launching ME:A from the desktop shortcut
EA App (running on startup) launching ME:A as Admin (right click) from the desktop shortcut
Closing the App and Re-launching the app as admin (right click), running ME:A through the EA App
Closing the App and Re-launching the app as admin (right click), running ME:A from the desktop shortcut as admin (right click)
Closing the App and Re-launching the app as admin (right click), running ME:A from the The Directory as admin (right click)
Closing the App and Re-launching the app as admin (right click), running ME:A from the The Directory set run as admin (properties>Compatibility>Run as Admin)
And for good measure I tried (run as admin)...
running in Compatibility mode for windows 8
running without a microphone (steam suggestion)
deleting App data
changing the dir in reg edit
and re-installing
If I had just bought it I would have asked for a refund but I got it back in 2017 so I have just over 100 hours from my first play through(s)... do you think there might be a version issue? The App installed Deluxe Edition and Deep Space Pack, I assume it comes standard now but I don't remember buying any extra content 7 years ago
And to add some confusion I can't run Dragon Age Inquisition after failing to run ME:A, I need to close the app and (task manager) end task EA background services then run DA:I from the desktop and let the shortcut launch the EA app or it fails to run as well.
@SapperICE The version you have would not matter no because Evertones game was updated on the backend. They have bundles now which is why you see content you have not purchased. When you launch it now, does it just stick on preparing?
- 2 years ago
If I launch from desktop it'll sit in "preparing Game" until I end task or right click > close window on the taskbar
If I launch from the app it will do the same but stop on its own if I click on the EA app behind it.
not sure if it'll help but I added a screen caps of Task manager so you can see what's running and left running after it fails to run
- EA_Shepard2 years ago
Community Manager
@SapperICE What happens if you do the same but you only end the EA_background services in the task manager?
When you are in the EA app's settings, can you ensure the limit download rate is set to 20?
Under Applications - Application Settings - Which options are turned on?
Which options are turned off?
- 2 years ago
If I end task on the background services, the EA app and the "preparing game" screen crash (no error message)
But I only need to kill background services if I want to run something else after failing to run ME:A its like the app is still stuck trying to run ME:A
Download rate is now set to 20 was at unlimitedSetting screen cap in attachments
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