Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

[PC] Unable to load save games - missing content

I have played 55+ hours in single player and all of a sudden yesterday I couldn't load my current save games(tried multiable of them) Game writes: SAVE DATA ERROR Unable to load your save file...
  • Anonymous's avatar
    Anonymous
    9 years ago

    Well I tried the fix that worked for you, didn't do it for me tho, but it made me check the exe file for andromeda and for some reason it had been set to compatibility mode with Windows 8. When I removed the compatibility mode, and started the game again it all worked again. But thanks for the hint, it lead me to find what did this 🙂

Chryssiekitty's avatar
Chryssiekitty
9 years ago

I have encountered after a forced reset and resolved this issue for myself, although I cannot confirm that it will for you. I tried the following with no effect

  • Repair the game
  • Uninstall then reinstall the offending DLC via the following two commands
    • "C:\Program Files\Common Files\EAInstaller\Mass Effect Andromeda\Deep_Space\Cleanup.exe" uninstall_pdlc -autologging
    • "C:\Program Files\Common Files\EAInstaller\Mass Effect Andromeda\Deluxe_Edition\Cleanup.exe" uninstall_pdlc -autologging
  • Delete profile files in my documents (I made a backup to be safe)

The solution that worked for me is as follows:

  1. Ensure that both Mass Effect and Origin are closed. Both MUST be closed for this to work.
  2. Run Origin as Administrator (by right clicking and selecting "Run as administrator".
  3. Start Mass Effect Andromeda, my save game could be loaded at this point.

This seems to have fixed it for me permanently, I don't need to keep on running it as admin, there must be a setup step that needed to be run. If you have disabled User Account Control (UAC) then this will not help you since it is not relevant.

Anonymous's avatar
Anonymous
9 years ago

Well I tried the fix that worked for you, didn't do it for me tho, but it made me check the exe file for andromeda and for some reason it had been set to compatibility mode with Windows 8. When I removed the compatibility mode, and started the game again it all worked again. But thanks for the hint, it lead me to find what did this 🙂

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    I'm closing this thread to stop it from being necroed.

    If you have any issues with Mass Effect: Andromeda, please make a new topic about your problems and what kind of steps you have tried to solve them.

    /Atic

About Mass Effect Franchise Discussion

The fate of the galaxy lies in your hands. Join the Mass Effect community forums and tell us how you'll fight for it.19,191 PostsLatest Activity: 5 hours ago