Forum Discussion

Anonymous

11 years ago

Solved

Problem Event Name: APPCRASH

Cannot launch the first game. The other two work fine. Steps taken. Tried to uninstall Mass Effect one and reinstall via disks. No Resolve. Unistalled again reinstalled via download. No resolve...

Anonymous
11 years ago
Never mind. I updated the video driver and then ran the windows compatability option on the exe file and it worked fine.
@thefreeman117 wrote:
Cannot launch the first game. The other two work fine.
Steps taken.
Tried to uninstall Mass Effect one and reinstall via disks. No Resolve. Unistalled again reinstalled via download. No resolve
Equipment and software
I have an HP Pvillion Elite PC, Intel I7 860 2.80 GHz 4 gig Ram 64 bit Windows 7 Home Premium service pack 1 with a radeon 4600 Driver 8.970.100.1100
Issue
Installed Origin then Mass Effect trilogy. Mass Effect 2 and 3 launch fine but the original Mass Effect will not complete a launch from the exe file with the following issues presented by Microsoft windows 7 Home Premium notification box
Mass Effect has stopped working
Problem details as folloows
Problem signature:
Problem Event Name: APPCRASH
Application Name: MassEffect.exe
Application Version: 1.2.20608.0
Application Timestamp: 4a55fea1
Fault Module Name: MassEffect.exe
Fault Module Version: 1.2.20608.0
Fault Module Timestamp: 4a55fea1
Exception Code: c0000005
Exception Offset: 008b752d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Please help

Anonymous

11 years ago

Never mind. I updated the video driver and then ran the windows compatability option on the exe file and it worked fine.

@thefreeman117 wrote:
Cannot launch the first game. The other two work fine.
Steps taken.
Tried to uninstall Mass Effect one and reinstall via disks. No Resolve. Unistalled again reinstalled via download. No resolve
Equipment and software
I have an HP Pvillion Elite PC, Intel I7 860 2.80 GHz 4 gig Ram 64 bit Windows 7 Home Premium service pack 1 with a radeon 4600 Driver 8.970.100.1100
Issue
Installed Origin then Mass Effect trilogy. Mass Effect 2 and 3 launch fine but the original Mass Effect will not complete a launch from the exe file with the following issues presented by Microsoft windows 7 Home Premium notification box
Mass Effect has stopped working
Problem details as folloows
Problem signature:
Problem Event Name: APPCRASH
Application Name: MassEffect.exe
Application Version: 1.2.20608.0
Application Timestamp: 4a55fea1
Fault Module Name: MassEffect.exe
Fault Module Version: 1.2.20608.0
Fault Module Timestamp: 4a55fea1
Exception Code: c0000005
Exception Offset: 008b752d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Please help