Re: Mass effect 2 CD key/registration key

Right-click on the game cover image in your EA./Origin "Library", then choose "Show Game Details". 

You should be able to obtain the DLC from within Origin.  😕mileywink:

If not, then you will need "official" support from the EA Game Advisors.

As the NOTICE at the top-right of every forum says:

---------------------------------------------------

Announcements

For any account maintenance, persona assistance or code related queries, please Contact Us using the Help Center.

---------------------------------------------------

Sounds like you have an account maintenance problem.