Re: mass effect: andromeda won't launch

does the properties for the masseffectandromeda.exe show any compatibility modes?  are any set for it?  i had a game once that had a compatibility mode enabled in the .exe and i had to tweak it somewhat to make that game run.

btw... C:\ProgramData\Origin\Logs has some mass effect andromeda related log files in it, and process monitor highlighted that folder for me when i was monitoring my system on launch of ME:A   there is also a html file that you can open to see if its reporting your license file as being good too.

anything.. better than nothing.  I sooooooo want to find out what the sweet spot is for the launching of ME:A so that i can pass on the info to others.

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@Skauron wrote:

does the properties for the masseffectandromeda.exe show any compatibility modes?  are any set for it?  i had a game once that had a compatibility mode enabled in the .exe and i had to tweak it somewhat to make that game run.

btw... C:\ProgramData\Origin\Logs has some mass effect andromeda related log files in it, and process monitor highlighted that folder for me when i was monitoring my system on launch of ME:A   there is also a html file that you can open to see if its reporting your license file as being good too.

anything.. better than nothing.  I sooooooo want to find out what the sweet spot is for the launching of ME:A so that i can pass on the info to others

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Just tried to launch the game again, licence signature is good, last online activation 23/05/2017 at 20:48:41GMT. Here is the client log for that, maybe someone would be kind enough to take a look at it as I don't know what to be looking for in it, thanks.

Here attached is my file of the same name for comparison.  I have no problems connecting and playing.

Sometimes just having a look at the behaviour of a working client log is a good way of seeing if you are seeing strange errors.  as you can see i get errors in mine so some errors are probably quite normal.

@DJTaranis

The problem is that there is nothing in the log-files that would explain the error right away. 

Please deactivate the Origin cloud save features > restart Origin > test.

If that don't works, move the "Save" folder from "Documents\Bioware\Mass Effect Andromeda" to your  desktop. > test. (do not enable cloud saves again before you tried this)

Did you tried with a different Windows user account?

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@holger1405 wrote:

@DJTaranis

The problem is that there is nothing in the log-files that would explain the error right away. 

Please deactivate the Origin cloud save features > restart Origin > test.

If that don't works, move the "Save" folder from "Documents\Bioware\Mass Effect Andromeda" to your  desktop. > test. (do not enable cloud saves again before you tried this)

Did you tried with a different Windows user account?

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No luck, tried different Win user account and local mode and still nothing. Just after getting an update down for Origin too so that is up to date also.

@DJTaranis

Just to make sure, you also removed the "Save" folder from your "Documents\MEA" folder?

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@holger1405 wrote:

@DJTaranis

Just to make sure, you also removed the "Save" folder from your "Documents\MEA" folder?

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I did

@DJTaranis

Thanks. This is a complicated problem for sure, it is hard to pinpoint the culprit.

I am afraid that there is not much I can suggest at this point.  

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@holger1405 wrote:

@DJTaranis

Thanks. This is a complicated problem for sure, it is hard to pinpoint the culprit.

I am afraid that there is not much I can suggest at this point.  

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Thanks. Check your Inbox, I've sent you a PM