EA_Shepard
Community Manager
2 years agoRe: [PC] Unable to Launch Mass Effect 1
@mikewoo6425235 So there are a few things you can try to see if that is the case. Here are some steps that you can go through to clean up the registry. I would uninstall the game first though.
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
Run the System File Checker tool - You can run the checker for Windows and your hard drive. I always do both.
I also delete the license for the game
- Make sure the EA app is closed.
- Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Delete all files in the license folder
- Reboot the PC and test