I had a problem on battlefield 4 on my xbox one for 2 days straight and Jeffery P. was able to solve my problem completely. He deserves this shout out, a commendation, and a raise for being extremely Knowledgeable and helpful.
I have one in the opposite direction. Tech did NOT listen to what I said. I bought Dragon Age Inquisition from a store because I did not want to downloafd 24Gb of data. Installed it and it worked for a while. Later installed the Origin Client and it started asking me for a code which i had already used on the disc install. Tech had me uninstall it <Sigh> then did a few things on the back end and told me to re-install it from the origins client completely screwing the reason I bought it on disk. So now I have to sit 3 hours to install sometjhing I have on disc because the tech would not listen. I do PC Support for a fortune 100 company and this is the worst case of a technician just plain not listening to the customer. Case #16271691
Yeah I'd also like to know how to give NEGATIVE feedback to them because three days not being able to load my games but them being totally fine taking my money with zero answers is pretty annoying. Should have bought my games in steam lmao
DICE Team
