Impossible de se connecter au serveur
Bonjour, J'ai un souci sur Mass Effect Andromeda, J'ai un message qui m'averti que je ne sais pas me connecter au serveur. Je suis bien connecté sur Origin... J'ai déjà parcouru les forums et essa...
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Complément
Impossible de suivre cette procédure indiquée dans les FAQ d'Origin Access -> Voir message en screen shot
Comment annuler mon abonnement Origin Access ?
Il est facile et rapide d’annuler votre abonnement Origin Access. Depuis la barre de navigation, sélectionnez Origin Access > Gérer mon abonnement. Puis cliquez sur le lien « Résilier mon abonnement » en bas de la page. Pas d'embrouille. (Si vous décidez de vous réabonner, tous vos jeux vous attendront là où vous les aviez laissés). Vous pouvez annuler votre abonnement depuis le client Origin ou sur Origin.com.
Il semblerait que je ne sois pas seul a subir ce problème.
Y a t il quelqu'un du support EA pour appliquer la solution à mon compte ? Merci
FINALLY !
It took hours on chat + a lost of emails with EA Specialist, but finally MEA is connecting EA server.
So, as i predicted from very beginning, problem wasn't on my side. EA Specialist found out, that there is some unknown error which was caused by - more or less - Origin Access.
I bought standard version of MEA after the trial and game was working fine; then at some point i bought Origin Access, and my standard version been upgraded to deluxe version.
After one month my Origin Access expired, my deluxe version should revert to standard version again and it did, but that process left some trace on my account and probably that was the reason which didn't allow game to connect servers again /reinstall didn't help too/.
So EA Specialist remove MEA from my account, including all the data left from trial, standard and deluxe version; then she regranted the game and VOILA, it's working again !
So for everyone with connections problem - if you have same issue, and before that you been using trial, standard and/or deluxe on MEA on your account, just contact EA help and ask them to remove the game from your account and to regrant after - maybe it will help.
Many thanks Lillian F. from EA Help
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