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BenMack523's avatar
BenMack523
7 years ago
Solved

EA Servers down on PS4 NBA LIVE 19

can someone from the EA NBA 19 team explain what is going on at the moment.... when will the servers be back up and running
  • IRONRIPPER267's avatar
    IRONRIPPER267
    6 years ago
    • Platform you play on (Xbox one)
    • What is the error you're getting when i open the game it says that ea servers aren't available
    • What mode are you trying to enter?- any online mode
    • Confirm with yes
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      6 years ago

      Hey what's up, @IRONRIPPER267 

      Have you been able to connect online to the servers before? Let me know if these steps don't help get you back on.

      How to power cycle your Xbox console:

      1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
      2. Unplug the console’s power cable. Wait 10 seconds.

      Important Be sure to wait 10 seconds. This step resets the power supply.

      1. Plug the console power cable back in.
      2. Press the Xbox button  on your console to turn on the Xbox One.

      Clear Mac Address

      1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
      • TheKing214Dixon's avatar
        TheKing214Dixon
        4 years ago
        • Platform you play on (PlayStation 5)
        • What is the error you're getting. EA servers currently aren’t available please try again later
        • What mode are you trying to enter? Any online mode
        • Confirm with yes

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