Everyone please start a ticket with the chat function here to fix MMSE error

How do I fix the error so I can play again been weeks

I just got done chatting with them and their awareness is definitely improved compared to when my friend tried earlier today - at that time they were proposing individual user fixes related to account, restoring licences and so on. When I chatted, they now seem aware of the issue and aware that it is server-side. It was also iterated that this was not a planned outage or server shut down. 

Teach me how to do it and I will my guy 

https://help.ea.com/en/help-top-issues/?product=nba-live-19

Log in, then report issue as progressing in game then grab Live chat to talk to EA advisors to report

I’m reaching out with a heavy heart. I bought this game just last month, excited to dive into what I believed would be a full, working experience. From the moment I started playing, I was hooked,  I truly love this game. It gave me joy, connection, and something to look forward to.

But recently, the online features, especially Live Run, stopped working due to what seems to be an MMSE issue. It’s really disheartening. There was no announcement, no warning, unlike other games like Anthem, which had clear communication from your team.

I’m not just writing as a customer, but as someone who genuinely cares about this game. Please, if there’s any way, fix the MMSE issue. I’d be incredibly grateful. It feels like something on EA’s end, and I’m hoping it can be resolved.

Thank you for listening. I just don’t want to lose this game so soon after finding it.

With appreciation 

Done , PLEASE NBA LIVE TEAMS FIX THIS SERVER 

Dear EA team,

It’s been over 15 days and NBA Live 19 online matchmaking still doesn’t work. Every attempt to play online gives us the MMSE error code, and there’s been no official response or update from EA.

This issue is affecting many players across the community, and it’s been widely reported on the forums, Reddit, and social media. Everyone has tried all the usual fixes  like restarting routers, reinstalling the game, checking NAT types, logging in/out of EA accounts and none of it works.

What’s most frustrating is the complete silence. We understand NBA Live 19 is an older title, but it still has a dedicated fan base, and we deserve to know:

• Why hasn’t this been addressed after more than two weeks?
• Is this a temporary technical issue?
• Or have the servers been silently shut down without notice?

The community is being left in the dark with no clarity or communication. Please give us a straight answer and  we just want to know what’s going on.

Thank you.

when will this work, sometimes it takes trying 100 times, not anymore

Unlock everything as well. Therefore if the servers go out we can at least have the full game.

Please fix the NBA Live 19 server outtage