Gameface HD
How do you upload the scan? I have done everything, now what magic button do I push to upload it? You would THINK, if this is the VERY FIRST thing you have to do, it would actually work or be explain...
Forum Discussion
I have the same email address associated with both. (this app/EA and my XBOX live ID). I am using an iphone6 and an xbox one...i have my face scanned on the app and it’s a clear image but it will not upload to the game on my xbox one. I have been troubleshooting this for 3 hours and backed out and retried and it still continues to say “checking for scan” on the player creation “SELECT YOUR HEAD/ GAMEFACE HD OR CHOOSE A FACE” screen...any help would be appreciated because this is more than frustrating at this point
EA_Blueberry
Community Manager
Community ManagerHey @treyfreder767
Are you taking a picture in front of a white (or very close to white) background? The picture has to be in high quality and you cannot be wearing any hats/beanies.
