[Issue resolved] Xbox One - League Mode Stuck

Hey folks,

We are still working with our studio on this, the information you've provided has been helpful and we are grateful for your cooperation. Our devs have asked a few additional questions to try to track down what is causing this issue as swiftly as possible.

Gamertag: 

Gender Selected: Male/Women

Gameface uploaded: Yes/No

Left or Right Handed: 

Play Type:

Play Style: 

Icon Selection: 

Can you let us know you've used the NBA app to create your player & if you imported your facescan into the game?

Have you played the Demo?

Did you create your player in the full title or the demo? 

Thanks,

Roger. 


*Accepting this post as a solution to give the post visibility & added all questions into one post.