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igooooooooooo18's avatar
igooooooooooo18
7 years ago
Solved

My Gameface HD will not upload to nba live 19

I just bought the game and downloaded the companion app. Scanned my face in the app which worked fine. When it comes to select your head in the create a player, my face is not available in the game.
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@jerseydelphia 

Players that previously uploaded faces to their players in game through the mobile app can still be accessed, however the app was officially shut down and is no longer accessible with the game.

jerseydelphia's avatar
jerseydelphia
4 years ago

yes i'm aware, i just wish there was more options rather then relying on that one thing (app), bcuz that it didn't work for alot of ppl including myself just sharing my past experience. hopefully the next installment will allow players to used pictures and access importing via website instead of app. wwe 2k did it ufc 3 has this feature and alot of other franchises as well. i know y'all doing your best and thank u for listening to us fans.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @jerseydelphia No problem. We'll be sure to pass along what players are chatting about in these forums to the NBA LIVE team. Thanks for stopping by!

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