EA_Barry
Community Manager
7 years agoNBA LIVE 19 Demo - PS4/Xbox One - Connection Error
We are aware of an issue with the Live 19 Demo in which some users get into a state where they are unable to connect to the servers. Current work around steps are as follows:
- Xbox - Delete the LIVE 19 Demo Reserve Storage. This will force your content to re-download once the game is restarted. Steps: Home Menu/Guide -> My Games and Apps -> Highlight NBA LIVE 19 Demo -> Press the Menu Button on the Controller (3 Bars Button) -> Select "Manage Game and Add-ons" -> Saved Data -> Select "Reserved Space" -> Clear Reserve Space
- PS4:
- Close the title
- Open the Settings menu at the top of the dashboard.
- Select Storage, then select System Storage.
- Select Saved Data.
- Choose a game to access the game’ s saved data.
- Press the Options button and select Delete.
- Choose the saved data files to delete, then select Delete.
- Reboot the title