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EA_Barry
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7 years ago

NBA LIVE 19 Demo - PS4/Xbox One - Connection Error

We are aware of an issue with the Live 19 Demo in which some users get into a state where they are unable to connect to the servers.  Current work around steps are as follows:

  • Xbox - Delete the LIVE 19 Demo Reserve Storage.  This will force your content to re-download once the game is restarted. Steps: Home Menu/Guide -> My Games and Apps -> Highlight NBA LIVE 19 Demo -> Press the Menu Button on the Controller (3 Bars Button) -> Select "Manage Game and Add-ons" -> Saved Data -> Select "Reserved Space" -> Clear Reserve Space

  • PS4:
  1. Close the title
  2. Open the Settings menu at the top of the dashboard.
  3. Select Storage, then select System Storage.
  4. Select Saved Data.
  5. Choose a game to access the game’ s saved data.
  6. Press the Options button and select Delete.
  7. Choose the saved data files to delete, then select Delete.
  8. Reboot the title
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