Have you players tried making a bridge with a laptop to your console to get the Internet from via your laptop.
https://youtu.be/VEXLUnL9ZrE
Or used a proxy server which might help with nat types
https://youtu.be/1e3q7IqeWxQ
https://youtu.be/WZ_icMBGIcg
Or using a phone to create a hotspot with console
https://youtu.be/f_2JNeIUQfE
Or used a VPN running off your laptop and either doing a wired or wireless connection to your console to be on a VPN playing.
This might be good to bypass some geo restrictions and allow you to change locations using a vpn on your console. Here are some examples...
https://youtu.be/4rxWHpKn2XM
https://youtu.be/g6w4pLRVehQ
Or if you have already a vpn subscription use connectify to make the connection from PC to console wired or wireless.
https://youtu.be/aznisN51juM
This one you have to pay its a hit or miss for ppl it vpn with ddos protection
https://youtu.be/RlBAKSQh4to
All these methods are a bit of a hassle since it's much easier to just plug in a cable to your console or just use wifi but, it another way of testing to see if it helps with your connection to EA server by porting the Internet through another device to your console.