The store won't update. NBA live 19.
So a week ago the game said it was updating the store and all of that but when I went to the store to check out what was in it, it did not update and still had old stuff in it not the animal print st...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerCan you let me know if these steps help? If not, a reinstall is advised in the event there are corrupted files. If you have the game installed on an external hard drive, make sure there aren't files on both the internal and external drive. That can cause some weird performance issues.
Power Cycle the Console
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Clear Mac Address
- Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
Reboot the Network
- Unplug the modem/router power for about 5 minutes to refresh the network. A fresh connection can help clear up most basic connectivity issues.
I tried doing the thing with the power cycle and clearing the MAC and I reinstalled the game and it did not work it is still showing Rokit, Pigalle and bape stuff in the store.
- EA_Blueberry
Hey, @tigertrail98
I know it's a little late but wanted to check to see if you were able to get that store updated on your end, find a solution to it?
